AI智能人(ren)(ren)工(gong)(gong)(gong)語(yu)音(yin)回(hui)訪(fang)(fang)內容，主要(yao)包(bao)括辦(ban)事(shi)效率、服務態度(du)(du)、廉政(zheng)情況、意見建議(yi)等方面，從系統中調取各類業務聯系人(ren)(ren)電話進(jin)行(xing)(xing)回(hui)訪(fang)(fang)，并(bing)由被回(hui)訪(fang)(fang)人(ren)(ren)對(dui)(dui)業務辦(ban)理(li)情況進(jin)行(xing)(xing)評價(jia)打(da)分。對(dui)(dui)智能人(ren)(ren)工(gong)(gong)(gong)回(hui)訪(fang)(fang)不滿(man)意結(jie)果，人(ren)(ren)工(gong)(gong)(gong)聽(ting)取錄(lu)音(yin)后，再次(ci)進(jin)行(xing)(xing)人(ren)(ren)工(gong)(gong)(gong)回(hui)訪(fang)(fang)核實(shi)，確(que)保評價(jia)準(zhun)確(que)度(du)(du)，對(dui)(dui)不滿(man)意評價(jia)向具體辦(ban)理(li)單(dan)位(wei)反饋(kui)，辦(ban)事(shi)單(dan)位(wei)要(yao)及時回(hui)訪(fang)(fang)、整改(gai)并(bing)向評價(jia)人(ren)(ren)反饋(kui)，再由有關部(bu)門的活動服務管理(li)部(bu)門進(jin)行(xing)(xing)復核、監督，形成評價(jia)、核實(shi)、整改(gai)、反饋(kui)、復核、監督全流程(cheng)閉環營商環境滿(man)意度(du)(du)調查和問題落實(shi)工(gong)(gong)(gong)作(zuo)機(ji)制(zhi)。對(dui)(dui)人(ren)(ren)力效能進(jin)一步(bu)提升優化.福州12345智能回(hui)訪(fang)(fang)是什(shen)么意思

智(zhi)能(neng)語(yu)(yu)音(yin)質檢(jian)(jian)音(yin)視(shi)貝有(you)關部門熱(re)線系統(tong)(tong)的智(zhi)能(neng)語(yu)(yu)音(yin)質檢(jian)(jian)功能(neng)是(shi)基于語(yu)(yu)義(yi)理(li)解、大數據(ju)(ju)處(chu)理(li)、關鍵詞分(fen)析(xi)等技術進(jin)(jin)(jin)(jin)行(xing)智(zhi)能(neng)內容質檢(jian)(jian)，使(shi)用關鍵詞、語(yu)(yu)義(yi)等文字特征(zheng)識別，對(dui)(dui)對(dui)(dui)話內容進(jin)(jin)(jin)(jin)行(xing)全量質檢(jian)(jian)，對(dui)(dui)客(ke)服(fu)(fu)(fu)的服(fu)(fu)(fu)務(wu)(wu)態度、服(fu)(fu)(fu)務(wu)(wu)禮儀、話術規范(fan)、風(feng)險(xian)信(xin)息(xi)進(jin)(jin)(jin)(jin)行(xing)全方面(mian)的檢(jian)(jian)測，將質檢(jian)(jian)覆蓋率提升(sheng)至100%，提升(sheng)質檢(jian)(jian)效率，提高(gao)公眾滿意(yi)度。10.智(zhi)能(neng)外呼回(hui)(hui)訪(fang)(fang)(fang)音(yin)視(shi)貝有(you)關部門熱(re)線系統(tong)(tong)針對(dui)(dui)公眾業(ye)務(wu)(wu)辦(ban)理(li)情況回(hui)(hui)訪(fang)(fang)(fang)場(chang)景，可在(zai)后(hou)臺預設批量外呼任務(wu)(wu)，主要包括(kuo)外呼時間，外呼號(hao)碼，外呼話術。系統(tong)(tong)根據(ju)(ju)導入的信(xin)息(xi)自(zi)動(dong)進(jin)(jin)(jin)(jin)行(xing)回(hui)(hui)訪(fang)(fang)(fang)任務(wu)(wu)，對(dui)(dui)問題處(chu)理(li)進(jin)(jin)(jin)(jin)度與結(jie)果(guo)進(jin)(jin)(jin)(jin)行(xing)告(gao)知，對(dui)(dui)滿意(yi)度及(ji)業(ye)務(wu)(wu)辦(ban)理(li)進(jin)(jin)(jin)(jin)度進(jin)(jin)(jin)(jin)行(xing)回(hui)(hui)訪(fang)(fang)(fang)調查(cha)，若公眾沒能(neng)及(ji)時接聽回(hui)(hui)訪(fang)(fang)(fang)電話，還可以設置多次(ci)呼叫策略，以保證消息(xi)的準確觸(chu)達。福建公安(an)智(zhi)能(neng)回(hui)(hui)訪(fang)(fang)(fang)軟(ruan)件靈活調整和管理(li)：可隨時查(cha)看工單狀態，了(le)解處(chu)理(li)進(jin)(jin)(jin)(jin)程，并根據(ju)(ju)情況進(jin)(jin)(jin)(jin)行(xing)暫停、重啟(qi)、關閉(bi)、催單等操作.

結(jie)合目(mu)前的(de)(de)(de)(de)(de)情(qing)(qing)況，在(zai)(zai)湖北等(deng)病情(qing)(qing)嚴重的(de)(de)(de)(de)(de)地區，仍然存在(zai)(zai)著醫(yi)療資源(yuan)、人(ren)(ren)員(yuan)(yuan)(yuan)緊缺的(de)(de)(de)(de)(de)問題，許多疑似或輕(qing)癥病人(ren)(ren)需(xu)(xu)要在(zai)(zai)家(jia)隔離醫(yi)治(zhi)，但(dan)醫(yi)務人(ren)(ren)員(yuan)(yuan)(yuan)仍需(xu)(xu)每日進(jin)行(xing)病人(ren)(ren)情(qing)(qing)況的(de)(de)(de)(de)(de)回(hui)(hui)(hui)訪，其實回(hui)(hui)(hui)訪工(gong)作看似“簡單”，只需(xu)(xu)打個電(dian)話，但(dan)隨著病情(qing)(qing)的(de)(de)(de)(de)(de)爆發，醫(yi)護(hu)人(ren)(ren)員(yuan)(yuan)(yuan)和病人(ren)(ren)的(de)(de)(de)(de)(de)比(bi)例差逐漸(jian)拉大，每天一位醫(yi)護(hu)人(ren)(ren)員(yuan)(yuan)(yuan)需(xu)(xu)要回(hui)(hui)(hui)訪大量(liang)的(de)(de)(de)(de)(de)病人(ren)(ren)，并且還需(xu)(xu)要對已經就醫(yi)的(de)(de)(de)(de)(de)病人(ren)(ren)進(jin)行(xing)醫(yi)治(zhi)照(zhao)看，醫(yi)護(hu)人(ren)(ren)員(yuan)(yuan)(yuan)的(de)(de)(de)(de)(de)工(gong)作壓力巨大。且除(chu)了醫(yi)護(hu)人(ren)(ren)員(yuan)(yuan)(yuan)外，有關部門活動工(gong)作人(ren)(ren)員(yuan)(yuan)(yuan)、社區工(gong)作人(ren)(ren)員(yuan)(yuan)(yuan)等(deng)的(de)(de)(de)(de)(de)病情(qing)(qing)防治(zhi)工(gong)作也需(xu)(xu)要進(jin)行(xing)大量(liang)的(de)(de)(de)(de)(de)電(dian)話撥打核實信息，或進(jin)行(xing)人(ren)(ren)員(yuan)(yuan)(yuan)回(hui)(hui)(hui)訪等(deng)。

系(xi)統應用AI人(ren)工(gong)(gong)(gong)智能(neng)(neng)技(ji)術(shu)為(wei)有(you)關(guan)部門(men)的(de)活動熱線多(duo)方面(mian)的(de)賦能(neng)(neng)，基(ji)于(yu)國內(nei)高校前列的(de)語音(yin)識別、語音(yin)合(he)成和自(zi)然語言(yan)理解等技(ji)術(shu)，市民(min)可(ke)使(shi)用自(zi)然語言(yan)直接與智能(neng)(neng)客服機器(qi)人(ren)進(jin)(jin)行對話(hua)交流。智能(neng)(neng)語音(yin)分(fen)析則可(ke)實(shi)(shi)現對坐席服務(wu)態度(du)和質(zhi)量的(de)多(duo)方面(mian)的(de)檢查。通(tong)(tong)過(guo)文本分(fen)析、熱詞聚類(lei)等技(ji)術(shu)，平臺(tai)對錄音(yin)文件進(jin)(jin)行結構化處理，實(shi)(shi)現高效(xiao)多(duo)方面(mian)的(de)的(de)服務(wu)質(zhi)量監督、考核和管理，保障來電群眾的(de)咨詢滿意度(du)。另外(wai)，通(tong)(tong)過(guo)對群眾來電原因數(shu)據(ju)的(de)實(shi)(shi)時跟(gen)蹤分(fen)析，可(ke)及時發現高頻訴求及輿情風險點，為(wei)有(you)關(guan)部門(men)機關(guan)部門(men)的(de)工(gong)(gong)(gong)作提供(gong)科學的(de)數(shu)據(ju)支撐(cheng)。而人(ren)機耦(ou)合(he)的(de)模式(shi)，可(ke)實(shi)(shi)現實(shi)(shi)時接聽、無感介(jie)入及協同工(gong)(gong)(gong)作.

音(yin)(yin)視貝(bei)回訪(fang)調查采用智能(neng)語(yu)(yu)(yu)音(yin)(yin)服務回訪(fang)系統(tong)面向(xiang)全市每月新(xin)設(she)立、變更和注銷的(de)(de)企(qi)業(ye)(ye)法人(ren)(ren)，從名單(dan)中隨機抽取對(dui)象并根(gen)據回答(da)實時(shi)記(ji)錄業(ye)(ye)務辦理(li)情況，如辦理(li)時(shi)長(chang)、退回次數等(deng)，智能(neng)外呼(hu)機器人(ren)(ren)采用語(yu)(yu)(yu)音(yin)(yin)識別(bie)、語(yu)(yu)(yu)音(yin)(yin)合成和自然語(yu)(yu)(yu)言(yan)理(li)解等(deng)技術，可(ke)以準確識別(bie)對(dui)話內容，市民可(ke)以直(zhi)接與(yu)其交流。據悉(xi)，智能(neng)語(yu)(yu)(yu)音(yin)(yin)服務回訪(fang)系統(tong)將通過數據分析，更加(jia)的(de)(de)終(zhong)形成季(ji)度(du)或者年度(du)統(tong)計報表，有效(xiao)提(ti)(ti)升服務水平，提(ti)(ti)高群眾業(ye)(ye)務辦理(li)滿意(yi)度(du)，為有關(guan)部門的(de)(de)活(huo)動服務做(zuo)好下一步工(gong)作提(ti)(ti)供(gong)參考。服務體驗：傳統(tong)機器人(ren)(ren)外呼(hu)，意(yi)向(xiang)初篩掛機后再由坐席(xi)回訪(fang)存在延遲.福建人(ren)(ren)工(gong)智能(neng)回訪(fang)問卷

在數字(zi)化飛速(su)發展的當(dang)下，微博、抖(dou)音等社(she)會化媒體互動渠(qu)道興起.福州12345智能回(hui)訪是什么意思

為持(chi)續提升有(you)關部(bu)門(men)活(huo)(huo)動(dong)服(fu)(fu)務(wu)能(neng)(neng)(neng)(neng)(neng)力，潢川縣有(you)關部(bu)門(men)活(huo)(huo)動(dong)服(fu)(fu)務(wu)和(he)大數(shu)據管理局、縣有(you)關部(bu)門(men)活(huo)(huo)動(dong)服(fu)(fu)務(wu)中(zhong)心主動(dong)拓(tuo)寬評(ping)(ping)(ping)價渠(qu)(qu)道(dao)，創新開通了(le)智(zhi)能(neng)(neng)(neng)(neng)(neng)語(yu)(yu)(yu)(yu)音回(hui)訪(fang)(fang)(fang)(fang)系統(tong)，主動(dong)觸發式智(zhi)能(neng)(neng)(neng)(neng)(neng)機(ji)(ji)(ji)器(qi)(qi)人(ren)(ren)語(yu)(yu)(yu)(yu)音回(hui)訪(fang)(fang)(fang)(fang)技(ji)術(shu)的應(ying)用(yong)(yong)，有(you)效充(chong)實了(le)潢川縣有(you)關部(bu)門(men)活(huo)(huo)動(dong)服(fu)(fu)務(wu)滿意度(du)調查(cha)數(shu)據。該系統(tong)在潢川縣的成功運用(yong)(yong)，成為河南(nan)省(sheng)較早成功應(ying)用(yong)(yong)智(zhi)能(neng)(neng)(neng)(neng)(neng)技(ji)術(shu)自動(dong)回(hui)訪(fang)(fang)(fang)(fang)的縣級城市。拓(tuo)寬群(qun)眾評(ping)(ping)(ping)價渠(qu)(qu)道(dao)。該縣有(you)關部(bu)門(men)活(huo)(huo)動(dong)服(fu)(fu)務(wu)中(zhong)心在原有(you)窗口(kou)(kou)評(ping)(ping)(ping)價器(qi)(qi)、二(er)維碼評(ping)(ping)(ping)價、人(ren)(ren)工隨機(ji)(ji)(ji)電話回(hui)訪(fang)(fang)(fang)(fang)等(deng)評(ping)(ping)(ping)價渠(qu)(qu)道(dao)基(ji)礎上，創新采用(yong)(yong)智(zhi)能(neng)(neng)(neng)(neng)(neng)語(yu)(yu)(yu)(yu)音回(hui)訪(fang)(fang)(fang)(fang)技(ji)術(shu)，通過(guo)“智(zhi)能(neng)(neng)(neng)(neng)(neng)語(yu)(yu)(yu)(yu)音機(ji)(ji)(ji)器(qi)(qi)人(ren)(ren)”在半小時之內對(dui)企(qi)業(ye)辦事情況進行(xing)滿意度(du)回(hui)訪(fang)(fang)(fang)(fang)，該系統(tong)基(ji)于國(guo)內前(qian)列的語(yu)(yu)(yu)(yu)音識別、語(yu)(yu)(yu)(yu)音合成和(he)自然語(yu)(yu)(yu)(yu)言理解等(deng)技(ji)術(shu)，群(qun)眾可直接與智(zhi)能(neng)(neng)(neng)(neng)(neng)客服(fu)(fu)機(ji)(ji)(ji)器(qi)(qi)人(ren)(ren)進行(xing)對(dui)話交流(liu)，通過(guo)智(zhi)能(neng)(neng)(neng)(neng)(neng)語(yu)(yu)(yu)(yu)音分析實現對(dui)窗口(kou)(kou)人(ren)(ren)員服(fu)(fu)務(wu)態(tai)度(du)和(he)辦理結果的多方(fang)面檢查(cha)。福州12345智(zhi)能(neng)(neng)(neng)(neng)(neng)回(hui)訪(fang)(fang)(fang)(fang)是什么意思

杭(hang)州(zhou)音視(shi)貝(bei)科技(ji)有限公司(si)是(shi)一家從事智(zhi)(zhi)(zhi)能(neng)(neng)(neng)(neng)外呼(hu)(hu)系(xi)(xi)(xi)統(tong)，智(zhi)(zhi)(zhi)能(neng)(neng)(neng)(neng)客(ke)服(fu)(fu)(fu)系(xi)(xi)(xi)統(tong)，智(zhi)(zhi)(zhi)能(neng)(neng)(neng)(neng)質(zhi)(zhi)檢(jian)系(xi)(xi)(xi)統(tong)，呼(hu)(hu)叫(jiao)(jiao)中(zhong)心(xin)研(yan)發(fa)(fa)、生產(chan)(chan)、銷售(shou)及售(shou)后的服(fu)(fu)(fu)務型(xing)企業。公司(si)坐落在(zai)申瑞國際金座2幢905室，成立于(yu)2020-03-05。公司(si)通過創新(xin)型(xing)可持續(xu)發(fa)(fa)展為(wei)重心(xin)理念(nian)，以客(ke)戶滿意為(wei)重要標準。公司(si)主(zhu)要經營智(zhi)(zhi)(zhi)能(neng)(neng)(neng)(neng)外呼(hu)(hu)系(xi)(xi)(xi)統(tong)，智(zhi)(zhi)(zhi)能(neng)(neng)(neng)(neng)客(ke)服(fu)(fu)(fu)系(xi)(xi)(xi)統(tong)，智(zhi)(zhi)(zhi)能(neng)(neng)(neng)(neng)質(zhi)(zhi)檢(jian)系(xi)(xi)(xi)統(tong)，呼(hu)(hu)叫(jiao)(jiao)中(zhong)心(xin)等產(chan)(chan)品(pin)(pin)(pin)，產(chan)(chan)品(pin)(pin)(pin)質(zhi)(zhi)量(liang)可靠，均通過商務服(fu)(fu)(fu)務行業檢(jian)測，嚴格按照行業標準執行。目前產(chan)(chan)品(pin)(pin)(pin)已經應用與(yu)全國30多(duo)個(ge)省、市、自(zi)治區。杭(hang)州(zhou)音視(shi)貝(bei)科技(ji)有限公司(si)研(yan)發(fa)(fa)團隊不(bu)斷(duan)(duan)緊跟智(zhi)(zhi)(zhi)能(neng)(neng)(neng)(neng)外呼(hu)(hu)系(xi)(xi)(xi)統(tong)，智(zhi)(zhi)(zhi)能(neng)(neng)(neng)(neng)客(ke)服(fu)(fu)(fu)系(xi)(xi)(xi)統(tong)，智(zhi)(zhi)(zhi)能(neng)(neng)(neng)(neng)質(zhi)(zhi)檢(jian)系(xi)(xi)(xi)統(tong)，呼(hu)(hu)叫(jiao)(jiao)中(zhong)心(xin)行業發(fa)(fa)展趨勢(shi)，研(yan)發(fa)(fa)與(yu)改進(jin)新(xin)的產(chan)(chan)品(pin)(pin)(pin)，從而保證公司(si)在(zai)新(xin)技(ji)術研(yan)發(fa)(fa)方面不(bu)斷(duan)(duan)提(ti)升，確保公司(si)產(chan)(chan)品(pin)(pin)(pin)符合行業標準和要求。杭(hang)州(zhou)音視(shi)貝(bei)科技(ji)有限公司(si)以市場為(wei)導向，以創新(xin)為(wei)動力(li)。不(bu)斷(duan)(duan)提(ti)升管理水(shui)平及智(zhi)(zhi)(zhi)能(neng)(neng)(neng)(neng)外呼(hu)(hu)系(xi)(xi)(xi)統(tong)，智(zhi)(zhi)(zhi)能(neng)(neng)(neng)(neng)客(ke)服(fu)(fu)(fu)系(xi)(xi)(xi)統(tong)，智(zhi)(zhi)(zhi)能(neng)(neng)(neng)(neng)質(zhi)(zhi)檢(jian)系(xi)(xi)(xi)統(tong)，呼(hu)(hu)叫(jiao)(jiao)中(zhong)心(xin)產(chan)(chan)品(pin)(pin)(pin)質(zhi)(zhi)量(liang)。本公司(si)以良(liang)好的商品(pin)(pin)(pin)品(pin)(pin)(pin)質(zhi)(zhi)、誠信(xin)的經營理念(nian)期待您的到來！

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